![]() Don’t use Microsoft networks to send, share, or publish unwanted emails, comments, messages, photos, reviews, or any other content. Interfering with, harming, or spoofing Microsoft networks, services, or other systems. Phishing: Stealing private information from others by tricking or spoofing them into providing it. Malware: Sending intentionally unwanted or harmful code or software. Microsoft forbids the use of our services for: Malware, phishing, and other harmful activities Type the requested information and select Send code. Well ask where youd like to get your verification code and select Next. ![]() Enter the email address, phone number, or Skype name you use to sign in then select Next. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: If you forgot your Microsoft account password, follow these steps. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number. ![]() Make sure you use something other than your Microsoft email address for your alternate email address.Tip: If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header. To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address ![]() If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365. ![]()
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